RICHMILUNIE Sales Policy

Effective Date: January 8, 2025

At RICHMILUNIE, we are dedicated to offering high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions governing purchases made through our website. By making a purchase on our website, you agree to the terms set forth in this policy.

1. Product Availability

  • 1.1 All products available for purchase on our website are subject to availability. While we strive to maintain accurate inventory levels, RICHMILUNIE cannot guarantee product availability at all times.
  • 1.2 In the event that an item is out of stock or unavailable, we will notify you as soon as possible and offer options such as backordering, exchanging, or refunding your purchase.

2. Pricing

  • 2.1 All prices listed on our website are in U.S. dollars (USD) unless otherwise specified.
  • 2.2 Prices are subject to change without notice. However, the price at the time of your order will be the price you are charged.
  • 2.3 RICHMILUNIE reserves the right to correct any pricing errors that may occur due to technical issues or human error.
  • 2.4 Sales tax, where applicable, will be added to the total purchase price and is calculated based on your shipping address.

3. Order Processing

  • 3.1 Orders are processed once payment has been successfully confirmed.
  • 3.2 You will receive an order confirmation email immediately after placing an order.
  • 3.3 If we encounter any issues with your order (e.g., payment failure, incorrect address), we will contact you promptly to resolve the matter.

4. Payment Methods

  • 4.1 We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and PayPal.
  • 4.2 Payments are processed securely through trusted payment processors. For your protection, we do not store sensitive payment information on our servers.

5. Shipping and Delivery

  • 5.1 We offer shipping within the United States and internationally. Shipping fees will be calculated at checkout based on the shipping method and destination.
  • 5.2 Orders are typically processed and shipped within 2-3 business days from the time the order is placed.
  • 5.3 Estimated delivery times depend on your location and the shipping method chosen. Please refer to our Shipping Policy for more details on shipping times.
  • 5.4 We are not responsible for delays caused by the carrier, customs procedures, or other external factors outside of our control.

6. Returns and Exchanges

  • 6.1 Our Refund and Returns Policy applies to all sales. Please review this policy before making a purchase.
  • 6.2 If you are not satisfied with your purchase, you may return or exchange items within the allowed return window, provided the products meet the conditions specified in the return policy.

7. Discounts and Promotions

  • 7.1 From time to time, we may offer discounts or promotions on certain products. These promotions are subject to specific terms and conditions.
  • 7.2 Discounts or promotional codes cannot be combined with other offers unless explicitly stated.
  • 7.3 Promotional offers are only valid during the specified promotion period and are subject to change.

8. Order Cancellations

  • 8.1 Once your order has been processed and shipped, it cannot be canceled.
  • 8.2 If you wish to cancel your order, please contact us as soon as possible. We will attempt to cancel the order if it has not yet been processed or shipped.

9. Liability

  • 9.1 RICHMILUNIE is not responsible for any damages or losses incurred during shipping or as a result of using the products purchased on our website.
  • 9.2 Our liability is limited to the amount paid for the product(s) in question, and we are not liable for any indirect or consequential damages.

10. Customer Responsibilities

  • 10.1 It is the customer’s responsibility to provide accurate information, including correct shipping addresses, during the ordering process.
  • 10.2 We will not be responsible for any delays or non-delivery of orders caused by incorrect or incomplete shipping information provided by the customer.

11. Changes to This Sales Policy

  • 11.1 We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with the updated effective date.
  • 11.2 We encourage you to review this policy periodically to stay informed about any changes.

12. Contact Us

If you have any questions or concerns about our Sales Policy, please feel free to contact us:

By making a purchase through RICHMILUNIE, you acknowledge that you have read, understood, and agreed to this Sales Policy. Thank you for choosing RICHMILUNIE!